Where are my invoices for in-app subscriptions?
Unlike traditional subscriptions inside of Kolekto, in-app subscriptions (i.e. those made via the Android or iOS app) are not handled by Kolekto, but instead by the respective app store for your device. As such, Kolekto does not collect this money directly from the user (you), and as such, all billing and invoicing can be found in your app store account.
The following help topics will explain in more detail how to better understand your in-app charges and receipts:
- Understand your Google Store charges and receipts
- See your purchase history for the App Store, iTunes Store and more
If you have any additional questions or queries regarding our in-app purchases, please contact us.